The best kept secret in the North East
For over twenty years we've repaired the machines other shops write off — one component at a time.
Built on doing it properly
PC Workshop started with a straightforward conviction: most computers written off as beyond repair aren't. They just need someone willing to find the actual fault rather than swap the nearest expensive part.
Twenty years on, that hasn't changed. We've grown to two fully equipped workshops in Gosforth and Benton, added infrared fault diagnostics, ultrasonic cleaning and BIOS reprogramming to the bench — but the approach is the same one we started with.
We specialise in computer repairs, maintenance and upgrades across PCs, laptops, MacBooks and iMacs, alongside advanced data recovery, screen replacements and custom gaming PC builds. If we can't fix it, it's unlikely anyone can.
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Years in the industry
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Fully equipped workshops
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Step diagnostic process
PC · Mac
Both platforms, in-house
Four steps, every time
The same process runs at both workshops, whether it's a five-minute fix or a board-level rebuild.
Diagnose
Infrared fault detection and bench testing pinpoint exactly what's failing — before anything is replaced.
Quote
You get a clear explanation of the fault and what it costs to fix, with no work starting until you say so.
Repair
The fault is repaired on the bench — right down to the individual chip or connector where that's the better fix, not a wholesale swap.
Test
Full testing before it leaves us, so the machine you collect works the way it should.
Repair first, replace last
Component-Level Skill
We repair individual components on the board. It's slower to learn and faster to fix — and it costs you far less than a replacement.
Proper Equipment
Infrared diagnostics, ultrasonic cleaning and BIOS reprogramming aren't things most high-street shops have on the bench. We do.
Straight Answers
You'll hear what's actually wrong, in plain terms, along with what it costs. If something genuinely isn't worth repairing, we'll tell you that too.
Two workshops across the North East
Gosforth Workshop
Our original workshop, serving Gosforth and the wider Newcastle area.
1 Salters Road, Gosforth, Newcastle upon Tyne, NE3 1DH
Get directions
Benton Workshop
A second fully-equipped workshop covering Benton and beyond.
369 Benton Road, Four Lane Ends, Newcastle upon Tyne, NE7 7EE
Get directionsBring us something difficult.
If another shop has told you it can't be fixed, we'd like to take a look.